Privacy Policy

Pupil Transport Privacy Policy

Pupil Transport ("Company," "we," "our," or "us") is committed to protecting the privacy of our customers, students, parents, guardians, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our transportation services, website, and SMS messaging programs.

Information We Collect

We may collect the following information:

• Name

• Mobile phone number

• Email address

• Student transportation information

• Pickup and drop-off locations

• Service preferences

• Billing and payment information

• Communications and support requests

How We Use Your Information

We use the information we collect to:

• Provide student transportation services

• Schedule and manage transportation routes

• Send ride confirmations and reminders

• Provide pickup and drop-off notifications

• Communicate service updates and alerts

• Respond to customer inquiries

• Improve our services and customer experience

• Comply with legal and regulatory obligations

SMS Messaging Program

By opting into our SMS messaging program, you consent to receive text messages from Pupil Transport related to:

• Transportation scheduling

• Ride confirmations

• Pickup and drop-off notifications

• Driver arrival alerts

• Route changes and delays

• Weather or emergency notifications

• Customer service communications

• Service announcements and occasional promotional offers

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us through our website.

SMS Consent

SMS consent is obtained directly from users through website forms, transportation enrollment forms, customer service interactions, or other documented opt-in methods. Consent is never assumed, and checkbox consent fields are never pre-selected.

Information Sharing

Pupil Transport does not sell, rent, or share personal information with third parties for their marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with trusted service providers who assist us in operating our business and only as necessary to provide transportation services or comply with legal requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure.

Children's Information

Our transportation services are intended to support student transportation. Personal information relating to students is collected and used only as necessary to provide transportation services and in accordance with applicable laws and regulations.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You may adjust your browser settings to refuse cookies; however, certain website features may not function properly.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Email: support@pupiltransport.com
Website: https://pupiltransport.com